Service Dispatcher Job at Allgeier Air, Louisville, KY 40223

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Job Description

Allgeier Air is calling all customer service professionals who are interested in a full-time Home Services CSR / Dispatcher job in the Louisville, KY area to apply to join our amazing office team!

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WHY YOU SHOULD JOIN OUR TEAM

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We are a top local company in a competitive industry that invests in our team and offers real opportunities for career growth. We pay our Home Services CSR / Dispatcher a competitive wage, based on skills and experience. Our team also enjoys great benefits, including health, dental, vision, life insurance, an independent retirement plan (IRA), paid holidays, 52 hours of accrued paid vacation in the first year, 104 hours of paid vacation after the 2nd year, excellent training, and family social events. We also make it easy to apply with our initial quick and easy mobile-optimized application. If we have your attention, please continue reading!

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ABOUT ALLGEIER AIR

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Our exceptional employees wow our customers each and every day. As representatives of Louisville's Top HVAC provider, our tight-knit team proudly represents our company as they service, repair and replace residential gas furnaces, air conditioners, heat pumps, geothermal heating systems, and ducting. Not only do we install and service, our educated and experienced team has the opportunity to tap into their creative side by engineering and advising on new construction design projects! With over 70 years of experience, we know how to train our entry-level employees to be top-of-the-industry seasoned experts so that our customers' comfort and safety are always TOP priority. With us, there are no cutting corners. We believe in recommending only the highest quality brands and products which enhances our team's workmanship. Always seeking to improve, we provide a team-oriented, career-building, and supportive workplace. Get ready to love your job!

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In order to hire, train, and retain the best, we offer top pay, exceptional benefits, and unparalleled career development. We not only train on technical skills but provide personal development training as well. We want our employees to value their jobs as much as we value their contributions to our company.

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ARE YOU A GOOD FIT?

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We are looking for someone who has excellent communication and interpersonal skills and can solve issues for all kinds of clients with professionalism and patience. Ask yourself: Do you enjoy interacting with people on the phone and understand good phone etiquette and customer service? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, please consider applying for this Home Services CSR / Dispatcher position today!

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WHAT WE NEED FROM YOU

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As a Home Services CSR / Dispatcher for us, you are the voice of our company! You get to provide superb customer service to our clients and help keep our office running smoothly. You must have a positive, friendly disposition that comes through in all your interactions by phone and in person. Your primary responsibilities will be to answer phones, schedule and confirm appointments, dispatch technicians, and provide customer service. There will always be a variety of office tasks that you can help with, including keeping the office clean and organized. If you can do those things and meet the following requirements, we would be happy to have you as part of our team!

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  • Experience scheduling service calls and dispatching technicians
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  • Professional phone experience
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  • Computer savvy
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  • High school education or equivalent
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Apply today!

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Location: 40223

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