The Billing team manages all aspects of fee billing including fee calculation, fee validation, fee debiting/crediting, fee reconciliation, fee reporting, fee maintenance, and facilitation of fee payment to Financial Advisor Firms, Financial Advisors, and Strategists. The team manages 4 quarterly cycles and 12 monthly billing cycles on an annual basis.
We can consider candidates for this position who are able to accommodate a hybrid work schedule and are close to our office locations in either Concord or Phoenix, AZ.
Responsibilities:
- Manage and coordinate monthly and/or quarterly billing tasks
- Process and oversee 3rd party/partner payment processes, such as Marketing Support/Premier BD payments
- Prepare daily 3rd party custodian fee account reconciliation
- Perform daily peer review/QC of billing maintenance request
- Work closely with other teams to deliver complex analysis and reporting requests
- Implement and review negotiated fee agreements
- Provide subject matter expertise to business partners and support the introduction or enhancement of products and services
- Continuously upgrade billing standard operating procedures
- Identify and collaborate with technology partners on system and process improvements
- Prepare monthly team metrics and daily team dashboard
- Generate and deliver invoices and billing statement for AssetMark Retirement Plan
- Monitor the quarterly plan-level revenue collection process for AssetMark Retirement Plans
- Ensure all billing follow-up procedures are completed within established timelines for AssetMark Retirement Plans
- Process-improvement mindset – Proactively identifying gaps or challenges in a process that require change. Following through on a solution to a problem and engaging in implementation from beginning to end
Knowledge, Skills and Abilities:
- Excellent communication skills - verbal, written, interpersonal, influencing, and negotiation
- Detail oriented with advanced problem solving and analytical skills
- Ability to assess and minimize risk to organization
- Strong partnering abilities – able to work effectively with cross-functional teams across multiple physical locations
- Strong accountability and ownership
- Strong PC skills and the ability to quickly master other related business systems
- Strong business acumen that extends beyond the immediate team responsibilities
- Outstanding customer focus – seeing the “bigger” picture and ability to always identify what is in the best interest of the client and the firm
- Proactive in own growth and development and key to the growth and development as the team
Education & Experience:
- Bachelor’s Degree
- 3+ Years financial services or billing experience
- Understand and leverage various operations applications and management information systems that support business needs, including but not limited to the workings and usage of data entry and processing systems, applications, data warehouses, report writing tools and capacity planning systems and various other trading/reporting/billing systems/platforms is preferred
- Ability to assess system risk and develop structured test cases, scenarios and test plans is preferred
Compensation: The Base Salary range for this position is between $70,000-$80,000.
This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits.
Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position.